Home :: Hosted Office :: What's Included?
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| What's Included? |
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| Hardware and Software |
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| Hosting Exchange offered by ACG-Consulting, hosts Exchange 2007 which produces many advantages as opposed to buying and building in-house. You can take advantage of all the benefits that Fortune 500-grade infrastructure has to offer, without the high expense of paying for servers and licenses, plus time-consuming maintenance. |
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Our complete service includes:- |
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| Patches and upgrades – We upgrade and maintain all hardware and perform all patches and software updates. |
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| Outlook or Entourage (Free) – A free copy is supplied to every user. |
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| Software licenses. All product licenses are included as part of the service which includes Exchange CALs, Exchange Server, Outlook and antivirus/antispam licenses. |
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| Hardware – EMC SAN and Cisco network as well as enterprise-quality Dell servers. |
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Mailbox migration – For those companies that already own Exchange servers, we can simply migrate mailboxes and data to ACG-Consulting Hosted Exchange. |
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Outlook 2007 / Entourage 2004 (free for all users) |
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| If you sign up for ACG-Consulting’s Hosted Exchange service, you will receive a free copy of Outlook 2007 which offers a great user experience, or Entourage 2004 for Mac for each user. Outlook users can also securely access Outlook email, contacts from any browser as well as calendars and documents from one central location. A free copy of the latest version of Entourage will also be available free to users which include all of Outlook 2007 features. |
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Outlook 2007’s new features include:- |
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| Easy to use collaboration – With new improved calendaring, it makes it far simpler to set up meetings and be able to view other peoples’ calendars. |
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| Instant search – Emails can be found instantly with the built-in indexed search – a far superior version than Outlook 2003. |
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| Office Ribbon – With large icons in Outlook 2007, the new user interface makes it easier to use than previous versions. |
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All in one place – To access all important information including RSS feeds, you need only visit the “to do” screen. |
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| User-friendly Control Panel |
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Our user-friendly control panel allows you to administrate your account in a power, easy-to-use control panel including users, mailboxes and much more. Available 24x7 via the Web. |
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Including:- |
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| Wireless service – Allows you to control Good Mobile Messaging, BlackBerry® and ActiveSync for wireless email users. |
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| Mailboxes – Allows adding, deleting and modifying of mailboxes, company contacts, distribution lists, user settings, disk space and many more. |
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| Additional Services – Other services such as SpamStopperTM, antispam, email compliance and archiving can all be controlled in association with Exchange. |
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My Mailbox ManagerTM |
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Experience our unique MyMailbox ManagerTM tool which helps to reduce setup, resetting of passwords, email delivery options far easier for account administrators. |
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Mailbox owners can enjoy the benefits of MyMailbox Manager being a web-based management tool, as it means you don’t have to get in touch with your system administrators. It will allow email users to manage their own mailbox settings which will mean less time spent on solving endless requests from your users. |
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| Users can carry out the following using MyMailbox Manager:- |
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- Make changes to email delivery options
- Download either Microsoft Outlook for Windows or Entourage for Mac user
- Edit delivery options for email
- Fax via email accounts can be easily managed
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System administrators need to maintain a level of control over the company’s mailboxes. With this in mind, MyMailbox Manager will allow them to manage each user’s level of control over their personal accounts. |
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Premium Mailboxes – 4 GB |
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| ACG-Consulting provides a 4 GB mailbox on an EMC storage area network with provides its users with more email storage space and reliability as opposed to other companies offering less storage and low-cost equipment. |
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With ACG-Consulting Hosted Exchange mailbox, you will be able to:- |
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| Create pooled disk space – We can turn your CEO into 5 GB mailbox by gathering together all of your available disk space into one area, whereas a temporary position may only need 200 MB. |
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| Emails will never be lost – Because of the amount of disk space available, there won’t be any need to delete emails in the future. |
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| No need to clean out your mailbox – Saves your staff having to waste productive hours in creating more space by cleaning and archiving their mailboxes. |
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Sharepoint |
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Sharepoint is an innovative way of managing and sharing company documents online and is free of charge to all users with our Exchange accounts. All of our customers will be on a 10 mailbox plan or above with the free SharePoint site along with 50 MB of disk space. With the integration of our hosted Exchange 2007, SharePoint 2007, your employees will have not only an instant, but a powerful company intranet. |
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Employees can do the following inside Sharepoint:- |
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| Look at files – Documents can be locked to avoid anybody overwriting other employees’ work. |
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| Blogs and Wikis – Helps your staff to stay in the loop. |
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| Single sign-on – SharePoint can be logged into with the same usernames and passwords as their Exchange mailbox. |
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Document storage – With one centrally-stored versions of all documents, everyone can work off. |
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| Email Support 24x7 for backups and recovery |
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ACG Consulting offers 24x7 support via email for all backups and data recovery. Our email support includes:- |
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| Fully-managed – Everything will be managed by us if you outsource Exchange to our company, including servers, networks, software and licenses. |
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| Expert assistance – Our excellent trained support staff are there to help you with email support available 24x7. |
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| Maintenance off-peak – Any patches or upgrades are performed evenings and weekends to keep any disruption to our service to a bear minimum. |
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| Regular back-ups – All Exchange 2007 servers are updated every evening in order to keep all your data secure. |
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Antivirus and Antispam |
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| Our hosted exchange includes multi-layer antivirus and advanced antispam which are continuously updated in order to keep your emails secure. |
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- Reliability and Faster Speed – Because we use clustered servers, should one fail, the others keep working, so you are constantly protected. Because the clustered servers work at the perimeter, this enables the Exchange servers to focus on core tasks.
- Managed by Experts – Our engineers keep virus and spam countermeasures constantly up to date.
- Multilayer Protection – We check all emails both at the server and again at the perimeter against other hosted Exchange companies who only offer single-layer protection.
SpamStopperTM is fully maintained and managed by us and keeps your emails protected without too much time commitment from you and offers the following:-
- Integration of Outlook – White and black lists can be controlled by end users within Outlook.
- Flexible – Spam settings can be controlled by administrators and end users can obtain their own mailbox-level of white and black list control.
- White and Black List Management – Senders can be defined in detail as to who can be allowed access to email you whether at an administrative level or mailbox level.
- Filtering of Content – Isolates suspicious attachments and bad headers and protects the server.
- Sensitivity – User-defined level – Spam sensitivity can be refined from a customer’s perspective in relation to company email usage.
- Free SpamStopperTM – No additional fees are necessary for this service as it is provided free by ACG-Consulting Hosted Exchange, unlike other competitors.
Premium Infrastructure
ACG-Consulting has created one of the most knowledgeable and cultured hosted Exchange environments:
- Premium Infrastructure – Providing Dell, Cisco and EMC IT equipment, being the highest possible quality and reliability.
- Tier-4 Facilities – Complete with Internet connectivity and cooling, redundant power including 24x7 restricted access and security measures, your data is completely safe.
- Fully-clustered Environment – Multi-server clusters are used by ACG-Consulting along with N+2 redundancy. This means that if both should fail simultaneously, which is almost impossible, your email will continue to run.
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